This particular forum is not really the place for a question about the
myMVS product. I would be more than happy to help via a PM if you wish.
But while I am here you might check the windows firewall and be sure
that this program is allowed network access. From our previous messages
thru ebay I am wondering if you read and followed the instruction manual
provided. Using your web browser go to file menu in the upper left, then
open file, then navigate to the manual.html file and if the start-up
instructions are followed to the letter everything should work ok. The
moderator of the forum may consider myMVS to be off-topic.